Water Heater Repair in Pasadena, CA: No Hot Water? We’ll Fix It Today

 
 
 
 
 
 
 
 
 
 
 
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 Tiffany Hsieh 
 
3 November 2026
 
 
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Our water heater was leaking and we made an emergency call to Steve on a Sunday afternoon, and he quickly made an appointment first thing on Monday morning. Frank came out and was absolutely wonderful. He came and quickly diagnosed the issue, and was out of the door in less and 2 hours. He was also extremely sweet to our young toddler - even giving us a heads up when turning on the water vacuum to make sure that my little guy could find a quiet place to hide. Super professional, great work, and reasonable prices - we couldn't ask for anything more. Thank you!!
  
 
 
 
 
 
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 Ryan Novi 
 
31 October 2026
 
 
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Frank has been helping with our plumbing issues for years.  He's personable, great with young kids, and most importantly, does excellent work in a timely manner.  Can't recommend him enough.
  
 
 
 
 
 
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 carly kirkman 
 
30 October 2026
 
 
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Great service and quick response time. Highly recommend.
  
 
 
 
 
 
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 Cheng Wen 
 
27 October 2026
 
 
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I have always turned to Frank for our plumbing need since moving to South Pas. He has again and again proven himself to be a reliable and professional plumber. Communication with the new headquarters is easy, he showed up early, worked his magic, and we now have a fully functional shower!
  
 
 
 
 
 
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 Get Geoff 
 
27 October 2026
 
 
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If you only read one thing about this review, you should know that Steve follows up on calls/texts.

Steve has always answered my calls (or texts), and arranged to provide service in a timely manner.  This has not always been my experience with contractors.

Steve stepped in when I had remedial foundation work going on at my house that required plumbing services.
Previous home owners had made "penny-wise and pound-foolish" plumbing decisions that became apparent during the foundation rework.  Steve's  approach of taking pictures (and showing me live video) and explaining the circumstances made my decisions about plumbing service a near no-brainer.
I also liked his sensible approach regarding materials vs long-term hassle: Maintainability, longevity, material cost, availability, resilience, etc.

Steve is my go-to plumber.

Update from 10/27/26:
Needed a part replaced on my hot water heater.  Frank from Advantage came to investigate it on the SAME DAY we called.  He was friendly and helpful, telling us what needed to be fixed.  Frank got the parts and repaired it quickly.

It's still my go-to plumbing business!
  
 
 
 
 
 
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 Cynthia Young 
 
24 October 2026
 
 
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Steve Hutkins is fantastic—thorough, professional, and incredibly knowledgeable. He provided detailed estimates and excellent guidance, helping prepare our HOA for a major plumbing project. The company’s follow-up and clear instructions made the entire process much easier.

Elizabeth in the office was equally wonderful. She was prompt, responsive, and ensured that our major drainage pipe replacement stayed on schedule and was completed as planned.

The entire team was professional and completely transparent, keeping us informed and advising us every step of the way. Their communication, organization, and attention to detail were exceptional.

I would absolutely work with this company again and highly recommend them to any HOA looking for a reliable, professional plumbing company!
  
 
 
 
 
 
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 Diane Stokes 
 
22 October 2026
 
 
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Frank got right to work unplugging a very stopped up drain pipe that serviced two condo units - mine and the one above me. He checked for outside clean-out valves and when the first tool he used to snake out the line couldn’t do the job he walked around the block to his truck to bring in a more powerful one. He explained everything he was about to do, answered all my questions and cleaned up a greasy mess afterwards. The price was reasonable. I would highly recommend Frank and Advantage Plumbing.
  
 
 
 
 
 
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 Chris Blondal 
 
21 October 2026
 
 
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Jose was great. He took his time and explained everything. Very polite and did a great job.
  
 
 
 
 
 
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 Inge Seabo 
 
17 October 2026
 
 
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Great job
  
 
 
 
 
 
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 Richard Pepper 
 
15 October 2026
 
 
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Amazing technicians, knowledgeable, incredible Office help
  
 
 
 
 
 
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 Scott Hayashi 
 
13 October 2026
 
 
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Excellent service and reasonable rates
  
 
 
 
 
 
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 Bill Tom 
 
8 October 2026
 
 
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Always professional. Thanks Albert and Warren.
  
 
 
 
 
 
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 Alberto De Diego 
 
8 October 2026
 
 
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Frank with Advantage Plumbing is really excellent.  He’s been out to our house in South Pasadena a few times.  He’s always on time, can come on short notice when needed, and is super professional and capable.  Always gets things fixed quickly at a fair and reasonable rate.  He’s also a super nice guy.  Always asks about our dog, for example, who’s been having medical issues lately!  Class act.
  
 
 
 
 
 
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 Angelo Incardona 
 
7 October 2026
 
 
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Frank (the plumber) did a great job installing our tankless water heater. It was a tough job under the blazing heat conditions.
  
 
 
 
 
 
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 Michele Hamburger 
 
3 October 2026
 
 
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Simply the best. I was able to reach someone at 10pm on Friday night and they arrived at 6am Saturday and fixed my water heater in 30 min.  Trustworthy and skilled, highly recommend
  
 
 
 
 
 
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 Ann Kochakji 
 
3 October 2026
 
 
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We've hired Advantage Plumbers for three jobs so far and are very happy with their work. Their prices are reasonable and the plumbers go out of their way to make sure the job is done right. They make suggestions when needed which is helpful and even pick up parts when necessary. We would especially like to acknowledge Victor and his assistant for fixing the leak in our outdoor pipes.
  
 
 
 
 
 
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 Mihran Asatourian 
 
2 October 2026
 
 
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Great company. Called them for a leak under kitchen sink (cat stood on pipe and the weight separated the connections). They offered to send someone same-day, but I opted for next morning instead. I love that they use a one hour appointment window, instead of 3-5 hours like other companies. Technician, Victor, arrived right on time, explained the issue to me and pointed out a couple other problems, fixed everything and tested everything thoroughly before leaving. I told him about the cat and he made sure to "cat proof" the connections. Like I said, great company, don't hesitate to use them.
  
 
 
 
 
 
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 Mark J 
 
1 October 2026
 
 
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Frank has done work at my properties for ages. He's always been congenial, forthright, and honest with me, even erring on the side of caution when necessary because he knows that doing a job right is the utmost importance.
  
 
 
 
 
 
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 Abira Ali 
 
1 October 2026
 
 
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We had Advantage plumber Frank come over to flush our tankless hot water system. He was very efficient, friendly and got everything done and operating- no fuss- no muss- so nice to have hot water. Thanks Frank!
  
 
 
 
 
 
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 Andrew Sanesi 
 
30 September 2026
 
 
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The Best! Period
  
 
 
 
 
 
 
 
 
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